Please note the WAVE app is purely for registration, monitoring and diagnostic purposes only. Once registration has been completed it is not required to connect to or operate the Cel-Fi system.
- Please check the Cel-Fi is turned on.
- Wave app connects to Cel-Fi via Bluetooth signal, so the phone needs to be within 10m of the Cel-FI unit. For Cel-Fi PRO stay close to CU.
- You do not need to manually pair the Cel-FI unit for Bluetooth connection, just turn on the Bluetooth and open the wave app. The wave app will find the unit and pair up automatically.
- Only one device can connect to the Cel-Fi via the WAVE app at a time.
- You may need to disconnect from other Bluetooth devices in order to run the WAVE app. Just follow the prompts on your phone.
If you are still having an issue connecting the wave app please create a ticket following https://support.powertec.com.au/hc/en-au/requests/new