When your system does not power up, one of the following things could be happening. You could have a power adapter failure, a hardware failure, or the system could need a simple restart.
Try this… Both the Network Unit and Coverage Unit have identical power supplies. Try switching the power supplies to see if one of the following issues could be occurring:
If you switch the power supplies and the problem moves from one unit to the other unit then you are experiencing a power supply issue. Please reach out to your point of sale for a replacement power supply.
If, after switching power supplies, you still have no power on your Network Unit try another outlet, or lamp/appliance in the same outlet. If you continue to have problems please reach out to your point of sale for technical assistance.
If, after switching power supplies both system are functioning properly then your Cel-Fi PRO system simply needed a restart. This is not something that should continue, but if it occurs frequently please reach out to your point of sale for support.
If you have power on your Network Unit with a white or otherwise abnormal colored display, please contact your point of sale for technical assistance.
Important note: Please ensure the unit is using the original power adapter that came with it and is connected to the correct voltage power source. The Powertec Cel-Fi Warranty does NOT cover damage or faults caused by using the incorrect power adapter, using the incorrect power source, voltage spikes or lightening damage.
The Cel-Fi PRO system requires the two 240v AC power adapters 12v DC--2.5A PSU supplied with your unit.