All Cel-Fi systems must be registered in Australia.
Why do I have to register my Cel-Fi?
Because cellular systems are protected assets of the Operators that own them. Many boosters in the market cause problems for those networks (which means all of us using the networks too) and if something does go wrong the carrier may need the location of your unit.
All Cel-Fi systems available through Powertec are the only legal boosters approved by both the ACMA and the Operator for use in Australia.
How do I have to register my Cel-Fi?
For Telstra customers this can be done simply by downloading and registering via the WAVE app on your phone (link here). The process is very simple and should take no more than a few minutes. You should only need to do this once. However, if you move the unit to another location after it's been registered it may consequently become location locked by your carrier who may require you to register again.
Please Note: You will need a reliable internet connection to complete the registration process. If you purchased your Cel-Fi system through a reseller and do not have access to a reliable internet service we recommend asking your reseller to register the unit on your behalf prior to shipping or installation.
For Optus customers you will need to register before placing your order and receiving your Cel-Fi PRO system. If for some reason this process has not been followed, or you have received a replacement item you can register online here...
For Vodafone customers you will need to register before placing your order and receiving your Cel-Fi PRO system. If for some reason this process has not been followed, or you have received a replacement item you can register online here...
Error 9: Location Lock - Registration Required
Your system has been moved from its original address. Please contact your Point of Sale for assistance.